Data privacy statement

General provisions

The operator RTC Žičnice, Kranjska Gora, d.o.o. takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the currently valid data protection regulations (GDPR).

Personal data (e.g., name, e-mail address, telephone number, etc.) will only be processed by Žičnice Kranjska Gora if there is a sufficient legal basis, for the purposes stated in the data privacy statement and for which you gave your consent to.

Žičnice Kranjska Gora will protect the collected personal data and prevent their potential abuse. 

Data privacy statement clarifies the type of processing personal data given to us directly or indirectly and of the rights of people concerned. 

This data privacy statement contents:

  • Data of the responsible company
  • The purpose and the legal basis for processing personal data
  • Types of personal data we collect and process
  • Data retention period
  • The rights of people concerned 
  • The right to appeal 
  • Final provisions


  1. Data of the responsible company

RTC Žičnice, Kranjska Gora, d.o.o.

Borovška 103a

4280 Kranjska Gora


Tel: +386 (0)4 58 09 400

e-mail: [email protected]

web site:



  1. The purpose and the legal basis for processing personal data


The purposes for processing personal data:

  • Informing about activities, special offers and news
  • Informing about special events
  • Communicating, sending information
  • Resolving potential objections or complaints 


Personal data obtained from our web site visitors are processed with the purpose of:

  • Audience measurements
  • Security and function measurements
  • Improving our services 


Basis for the data processing

Legal basis for the personal data processing in this statement is referred to General Data Protection Regulation GDPR. 

At RTC Žičnice, Kranjska Gora, d.o.o., the legal basis depends on the type of personal data:

  • Contract related 

In order to conduct the contractual rights and obligations.


  • To fulfil legal obligations

Certain personal data are being processed according the law such as Safety and health regulations, Act on the protection of documented and archived materials, etc. ……….


  • Legal interest  

Data processing for protection of legal interest is used in cases such as:

  • Measures for the management and further development of our services and products,
  • Keeping records of users´ personal data for improving our services for all users, 
  • Protection against illegal conduct,
  • In the context of legal proceedings. 
  • Personal data processing based on the individual's consent

Processing of personal data may be based on the consent which Žičnice Kranjska Gora get from the individual person. The consent can refer to advertising, information on different offers adjusted to specific group of users, clients or conducting services.  Information is provided through various channels to which the individual person consented. Information done with the use of e-mail address may forward the address to a different processor with the purpose of advertising Žičnice Kranjska Gora while browsing the internet. The user may reverse the consent at any time. 




  1. The types of personal data that are being processed 

 When collecting personal data, we respect the principal of least amount of data. With this principal in mind, we process data related to different purpose.

Types of processed data:

  • Names, addresses
  • E-Mail, telephone numbers
  • Birth dates
  • Credit card numbers

The principal of least amount of data refers to collecting only personal data that is relevant and restricted to the purpose related to data processing. 


  1. Data retention period

The data processed by us will be deleted, made anonymous or restricted in their processing in accordance with the law. Unless expressly stated in this data protection declaration, the data stored by us will be deleted or anonymised as soon as they are no longer required for their intended purpose and no legal storage obligations stand in the way of deletion/anonymisation. If the data is not deleted/anonymised because it is required for other and legally permissible purposes, its processing is restricted. This means that the data is blocked and not processed for other purposes. 

The data contained with consent of the individual person, are processed as long they are needed or until the individual revokes the consent. 

The numbers of credit cards are not stored. 


  1. The rights of people concerned

Žičnice Kranjska Gora ensures realization of the people's rights within a month after receiving the request. 

The request may be sent to our e-mail address [email protected] or per post to RTC Žičnice, Kranjska Gora, d.o.o., Borovška 103a, 4280 Kranjska Gora.

If the request is sent to our e-mail address, the information required is also sent through e-mail, unless otherwise requested.

When there is a reasonable doubt concerning the identity of the person requiring data information, the company Žičnice Kranjska Gora may ask for additional information needed for the identification of the individual in question. 

You have the right to:

  • obtain confirmation as to whether or not data in question is being processed and to obtain information about this data or to receive further information. You have the right to request the completion of data concerning you or the correction of incorrect data concerning you. You also have the right to demand that data relating to you be deleted immediately 
  • demand that the processing of the data is restricted. 
  • demand that the data concerning you which you have made available to us be received and passed on to other responsible parties. 
  • lodge a complaint with the competent supervisory authority.

The consent for processing your personal data can be revoke at any time the same way it has been obtained.


The right to appeal

Every person has the right to appeal in relation to personal data processing. Potential complaint may be sent to our e-mail address: [email protected] or per post to RTC Žičnice, Kranjska Gora, d.o.o., Borovška 103a, 4280 Kranjska Gora. 

Person related to personal data in question also has the right to file a complaint directly to Information Commissioner of Slovenia, if that person believes that the processing of his personal data violates the Slovenian or European regulations. If a person, after filing the complaint to RTC Žičnice, Kranjska Gora, and obtaining the decision regarding this complaint, believes that personal data received is not data he/she requested or has not been received in full, can, before filing the complaint to Information Commissioner, send a complaint to Žičnice Kranjska Gora within 15 days after receiving the decision. Žičnice Kranjska Gora will then deal with the complaint again and make a decision within 5 days after receiving the complaint. 


  1. Final provisions 

Data privacy statement of the company RTC Žičnice, Kranjska Gora, d.o.o. is also published on our website: For anything that is not written in this statement the law of Personal data protection applies.